Listening is an act of respect. It tells another person that their experience matters.
We can hear words without truly understanding them. We may be preparing a reply, defending ourselves or assuming we know the rest of the story. A useful first step is to slow down.
Ask rather than assume
Try an open question: “What was that like for you?” or “What would help you now?” Give the person time to answer. You do not need to solve every problem to offer a thoughtful response.
Respect boundaries
Being supportive does not entitle us to someone’s private information. A person may choose not to discuss a topic. Healthy relationships make room for that choice and do not use pressure, ridicule or threats.
Know when to seek support
If a conversation raises a concern about someone’s safety, involve an appropriate trusted adult or the programme’s responsible team. A mentor is a guide, not a substitute for professional support.
For your next circle: discuss a time when being listened to helped you. What made the difference? What could you practise in your own conversations?